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Community Ratings Details
Brookside
ratings details
by Phoenix Homes
builder ratings | builder forum
Ottawa
SUMMARY
Combined
3 Ratings
Overall 0.5
0 10
Services
0.7
Home
4.7
Model
NR
Community
9.3
Shopper
0 Ratings
Overall NR
0 10
Services
NR
Home
NR
Model
NR
Community
NR
Buyer/Owner
3 Ratings
Overall 0.5
0 10
Services
0.7
Home
4.7
Model
NR
Community
9.3
Ratings
Show Ratings: Combined Shoppers Buyer/Owners
1 of 3
Services
1.5
Home
8.0
Model
NR
Community
9.0
Overall 1.0
0 10

July 23, 2008, 7:51pm

Buyer/Owner

Comments:

Phoenix cares little about its customers. Avoid building with them.

2 of 3
Services
0.0
Home
0.0
Model
NR
Community
10.0
Overall 0.0
0 10

June 19, 2008, 6:40pm

Buyer/Owner

Comments:

Phoenix homes, they shouldn't be in busines!

Never in a million year would I ever buy a new home again!! And specially from Phoenix! The absolute worst, most arrogant, ignorant costumer service in the planet! From the head of the company to the site foreman. They don't care. They took your money and the hell with you. Stay away from Phoenix homes! they suck!

3 of 3
Services
0.5
Home
6.0
Model
NR
Community
9.0
Overall 0.5
0 10

June 19, 2008, 6:23am

Buyer/Owner

Comments:

Poor workmanship

An extremely arrogant company to deal with, the customer is not the reason they are in business. The quality of workmanship in finishing the house is very poor. The installation of exterior door and windows is very poor and should have been corrected before the possession date, instead it is being left to be fixed under the Tarion warranty program. The closing date was delayed by 5 months, and the house was by no means finished at the time of posession. Would we buy anothe house from this company? NO.